Ellen is really quite horrid. I've been twice in two years. She doesn't bother to accept items above size 12. She doesn't bother to be open on Sundays, on Saturdays after 4, on Mondays (ever) or on weekdays after 5. How they stay open is beyond me. If you try to consign, she'll tell you that she only wants items from Saks or Bloomies (or wherever old people shop), but you'll see items (that you probably already own) that are a decade or older.