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  • If I can give them negative stars, I would. DO NOT BUY any puppies from Petland or any pet stores. By doing this, you are simply supporting puppymills. And these puppymills will continue to practice and produce bad breeding because people buy them. A reputable breeder WILL NEVER EVER sell their puppies to a business instead of finding them a great home. The "It's not where it's from, it's where it is going" is simply an excuse. Granted, you want the cute little puppy you can raise and call it your own. I've been there. But please do your research and look what's available in rescues. There are reputable breeders all over the country that cares about their puppies and will provide you a health warranty for congenital and hereditary conditions. Speaking of "warranty" Petland claims "WarrantyWe Stand Behind the Puppies We Sell: Our puppies come with a 14 day warranty covering infectious and contagious diseases and a 1 year warranty covering congenital and hereditary conditions." Guess what? They don't. 3 weeks ago, I adopted the sweetest and the calmest 7 month old Siberian husky from a couple who didn't have time for him due to their busy work schedule and renamed him Sawyer. I already have one named Yuka, so I took him in without a second thought so that Yuka will have a playmate. The couple bought him originally from Petland in April this year. Everything was fine until I started noticing that he seemed to have poor judgment on distances. He appears to be clumsy and frequently tripping, bumping into furniture, and stumbling during walks. So Sunday, 9/21/14, I brought him to the vet for an overall health check up. I was told that he has Hereditary Juvenile Cataracts. I immediately brought him to an Eye Specialist the following day 9/22/14. The eye doctor confirmed it and I was devastated. I contacted the original owner and was told he still has a warranty. I called Petland Henderson and they referred me to file a claim to Pawsitive Solutions. I hang up and called Pawsitive Solutions right away. After explaining to the manager about Sawyer's condition, HE DENIED his warranty. He bluntly said "UNFORTUNATELY, THERE WILL BE NO WARRANTY BECAUSE YOU ADOPTED HIM." I cannot believe what I heard. For someone who is taking care of a dog that is going blind, I cannot contain my frustrations as these people are just simply there to make money. They couldn't care less about the puppies they sell and will find a way to avoid having to deal with their so-called "warranty".
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