What a bad experience. Set up service and had an appointment between 9:00 and 11:00. They never showed up. I called the number listed on the work order and they said that I called and said I needed to reschedule. This was a lie. I was sitting waiting on the Technician to call. Then they tried to reschedule and it was going to be two days later. I told the just to cancel the order. What has happened to customer service?