Stay away from these people. Doing business with these people has been the biggest mistake of my life. No one takes ownership of anything. When I call customer care they tell me things like I'm wrong or to not call back anymore. Joe is the customer care director whom happens to be in meetings all day. Destina is a resident coordinator whom is rude and condescending towards issues. They treat people like dirt. So please stay stay from this company. Unless you like to be treated like can being kicked down the street.