This store is based on a really neat concept: an independent pet store that adopts unwanted animals. Unfortunately, their prices can be a bit high, and the animals aren't always in the best condition. We adopted a pet rat from this store that ended up being really sick, and only lived for a few months after we adopted it from here. The staff really is not terribly knowledgable, and is not as present as I would prefer: I watched a small child all but mutilate a hamster up for adoption. All and all, I would most likely return to Pets, Inc., but not as exuberently as when I first discovered it.