When I searched this store it seemed all employees were busy with other tasks, but I was just browsing before work, knowing I have my Macy's card!!! Once I arrived over to the Urban Decay make up section, Fatima instantly helped me. There wasn't hesitation, she knew her product and made me feel very welcome in the store. I give her all the credit for my visit going extremely well. So well that I was able to try out a few concealers with her application services, and buy exactly what I needed. I will always go back to her for my make up needs. I work around this area so I can come back if she isn't.