We attempted to eat here last night. When we placed our order the server did not write anything down and had to return to the table because he "blanked" on my sisters order. 35 minutes and a bug in our water pitcher later we still did not receive our meals. Other tables that arrived after us were already served. We asked the server what was going on and he said they were short staffed and not prepared for how busy it was. My partner got up and went to the line to ask the manager how much longer it would be because we were heading to a concert. He said that a 9 top had really backed them up, then admitted that they lost our ticket but claimed it was almost ready. There was no sign of our food in the window at all. We had to leave because we could not wait any longer. I understand things happen, however the situation was not handled well at all and it seems to me that our server simply flaked.
Not going to give it another shot.