Balloonatics is terrible. I will not use them again and I do not recommend them.
To be clear - it is not their balloon products I have a problem with, it is their bad business practices. After I placed my order (for $499.71 in balloons) my credit cards was charged. The balloons were delivered on time.
Two weeks later my card was charged again for a duplicate amount. The owner Tracie told me she would issue a refund. I have not seen the credit. I called and emailed Tracie daily. When she answered (rarely) she always told me that she was out on a delivery and would issue the credit when she returned to the shop. She never did.
I have had to initiate a dispute with my credit card company.