Slow. The store wasn't even that busy. My sandwich took 15 minutes to be ready. I can make a sandwich faster at home. One of the workers wasn't very friendly and the other one was deaf. The focaccia bread here is a little underwhelming. Wildflower bread Company has the best I've ever tasted. Maybe they set the bar too high. The roast beef on the sandwich was good so at least they have that going for them. I don't think they need to cake on the mayonnaise on the sandwich but they did. Don't people come here to eat healthy? They do have the best cookies I've ever tasted in my life though. You have to try the snickerdoodle and the gingerbread cookies.