We have been going to this location for about two years and service has always been decent until very recently. Two days ago my husband got a drink that had lipstick on the rim from the previous user. Since we had never had problems before and they gave us $25 off our next trip we shrugged it off. Bad stuff happens and I wouldn't give them the bad press if it had not been for our trip this morning.... The service was incredibly slow and with three small children in your family slow is the worst. I got chicken and waffles. The waffles were ok but the chicken came out on its own plate with cooking grease splattered all over the plate. The grease was old and in dire need of being changed. This made the chicken taste terrible and is the suspected culprit in stomach issues I experienced throughout the day. My husband couldn't order what he wanted because they changed what they stock before they change their menu. The kids couldn't order their build a scary face pancake that was advertised all over the restaurant because they hadn't got the stuff in to make them yet. And the food got out to the table cold. I sincerely regretted going. I didn't bother to complain as I don't want to get incentive to give them yet anther try. My stomach and my family regret the trip and won't be returning.