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  • So I bought a Mustang from them and they basically did their best to rip you off at every corner. I was expecting it but my God lets start from the beginning of the lies: 1. Cannot use a credit card to purchase vehicle. Of course the salesman didn't mention it before offering me a test drive. And why can't we? Could I use a debit card and pay cash? Why can I only put a down payment? Oh thats right because you don't make money for your partners if I don't take a loan. Right. 2. That guy over there really wants this car. You'd better hurry. - Yea ok, noted. 3. The online price was our best price for another vehicle, a vehicle that we sold between the 2hrs of you reserving your car and driving here we sold it.- Even though these cars are exactly the same and you only had that one listed online? Ok. Now you want me to pay you $5K extra for the same car with 4,000 miles less? Noted. 4. (This one was crazy, in my head I was thinking lawsuit because I still have the receipt for my battery change for tax season) ::: "Your vehicle looks old and in the middle of your test drive the battery shutdown. But its ok we'll over look that". - They basically found some way to kill my battery during their inspection even though I just had the battery replaced 2 month ago and its not even hot out or ever really in direct sunlight (which deteriorates the life of batteries faster in AZ) 5. They told me to get a loan through their partner and my rate would not be lower today but it will go down by the time the process is complete. Lie its the exact same. 6. They told me I don't need my Progressive Auto Insurance because their dealer insurance policy was better. I wish I got that in writing, I'd sue them for everything the next time I go into an accident. Their little financial manager literally let me drive off the lot with absolutely no car insurance. This is what took the cake of all the shady criminal practices. He told me I could cancel it anytime that I wanted and I didn't realize it wasn't car insurance. Every other dealer I talked to said they can be held liable for that. 7. I called them for over 2 weeks trying to cancel the plan when I did find out that it was not car insurance as it was sold to me as just that. I left 3 different messages and txt messaged the scumbag who sold it to me and got the wrap around. Then one day I called from a different number come to find out the most likely had my number blocked some way and I got routed to the sleazy financial manager and said to CANCEL this rip off policy. After telling me multiple times 3 weeks ago when I bought it that I could cancel over the phone it says no I have to drive an hour 1 way to sign a paper and get a lecture on why I misunderstood him. There was no misunderstanding he knew exactly what he was doing. 8. A week later I'm checking my car note everyday waiting to see a refund. Nothing the I get a letter in the mail from the policy place MPP and I'm like wtf. I said ok I'm done dealing with Camelback Ford. MPP conveniently had a number I could call and I come to find out after signing that paper at the dealership they did NOTHING. I asked MPP to cancel it and they canceled it in minutes. I reported Camelback Ford to them so they know the probably illegal methods they are using to sell their insurance and it is recorded. I should not have been allowed to drive off the lot without proof of car insurance. Camelback Ford you messed with the wrong man. I look forward to sending this to the BBB next week! Lets see if your bosses let you keep your jobs.
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