This place is a disorganized train wreck. No order or communication to the many customers who are waiting in the office. My advice would be to arrive first thing at 8AM when they open if you expect a car. It looked like there were plenty of cars but we seemed to have received the last car and many others were told to write their numbers on a waiting list. The workers had no sense of urgency to get people out and on their way. After our paperwork was completed we went outside in the hot temperature to wait for our car. And waited. And waited. My husband finally had to flag someone down to ask what was taking so long. Just no communication. Very frustrating.