Just going to copy verbatim what I composed in an email.
Dear Brandon,
I was a patron on Saturday February 15 at approximately 10:30 PM at your Trevi restaurant. I wanted to advise you of some good and not so good observations that I feel I should bring to your attention.
Our waiter Joey was excellent. He was prompt and catered to my party of 8 with great care and hospitality.
Contrarily, I observed one of the kitchen staff place an order of chicken Ceaser salad on the table in a not so flattering way. Best description is that it was just tossed on the table without a care. Sorry, I had no name to provide only that he and another colleague were amused at the action.
Also I and another in my party ordered one of the specials. Swordfish. It was cold and Joey immediately retuned it to the kitchen for a quick microwave. Still I was disappointed that it arrived in that state.
Otherwise all the food orders were enjoyed by all.