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| - I wanted this place to succeed. I needed somewhere that reminded me of home. I wanted this place to shed all of the negative reviews and become a place people like myself can feel good about supporting. I'm so disappointed with this place.
With all of that being said, My friend and I visited this place tonight, for the second time this week. We wanted the same thing we got last night, maybe minus the long wait and the banana pudding. We wanted that good southern soul food taste that we had been craving. We couldn't deny it, we were hooked.
We traveled 20 minutes away from home and got to this place at 7:09 pm. When we walked in, we were greeted by our server yesterday. We knew the process already so we picked a seat and sat down. That was at 7:10 pm. We didn't get a menu until 7:14pm. It took us 2 minutes to decide what we wanted, but it took her until 7:20 to come back out to take our order.
We ordered the Sunday's Special: Smothered Chicken (White Meat) with Dressing and Mac&Cheese as sides and Yams as the additional side. My friend ordered 3 piece Whole Wings with Mashed Potatoes (No Gravy) and Greens as sides. She also added 3 pieces of Fried Fish on too. This time, drinks were optional and we declined.
Let me mention, I asked the waitress if I could add on the Fish and she ignored me. I assumed she didn't hear me but there was no way for her not too. My friend then repeated my question and she nodded yes, like we should have known the answer already. That was strike one.
As we were waiting for our food, another couple walked in. This was maybe 10 minutes after we sat down. She promptly gave them a menu and took their order. They didn't have to wait for her to finish talking in the back, like we did. They ordered and started waiting like us.
It's now, 7:40pm, 20 mins before they're suppose to close. We were getting very irritated, because this was now the 2nd day of waiting 40+ mins for food that should take 15-20 mins tops.
The waitress came back, I thought she was going to give us an update on our food, but she didn't. She grabbed a mop and went to clean the restroom. She was accompanied by 3 little boys, around the age 8, as she cleaned the bathrooms. They stayed in there for about 10 minutes.
She came out and went back into the kitchen. To be honest, we didn't think she was going to wash her hands, so I got up and walked towards the front, where the kitchen is. I did see her grab a paper towel so I assumed she washed her hands, although I was too slow In walking to actually confirm.
It's now 7:50pm. I stood at the front for a few minutes. I wanted to see what the hell was taking so long. I observed 3 little boys in the kitchen. I didn't see them wash their hands at all. 1 of the boys, in particular, was coughing profusely near the food. I presumed he was sick because he was taking out trash with no jacket on.
Let me throw in, while I was standing there, the cook asked if I wanted gravy on my dressing. I realized that she was working on our food. With my response, they finished a couple plates, and stuck the plates in the window to be picked up and dropped off at our table.
The waitress grabbed the plates and walked towards the couple that entered after us. This was at 7:55pm, by the way. She served them their food 1st. I was confused as to why they were getting food 1st, so I walked back towards our table, which happened to be next to the couple.
The lady went back to the window and grabbed the other plates, she then took those plates to that table also. At this point they had 3 plates of food on their table.
The woman of the couple told the waitress that it wasn't her food. The waitress then took our plate of food back to the window and she was pissed. She said, "This is the s**t I don't like!" Her and the male cook had a short argument and then she stormed away and came towards our table. She put the plate on our table, in front of my friend, and walked away. She walked back to the window and inquired about my plate.
At 7:59pm the waitress walked up to our table and said, we only have dark meat left. They gave away the last white meat. Do you want me to bring you a menu?" I said, "No!" The waitress away like that was that. I called her back over after few seconds and she hesitantly walked back over. I told her that my friend's potatoes had gravy on it and he ordered it without gravy. She said, "Sorry, I'm not in the kitchen." I said that I didn't have any food so my friend didn't want her's. She didn't want to eat food that was picked over by another table either.
The lady snatched the plate off the table, without saying a word, and slammed it in the window. She said, "Y'all didn't have the other plate, now they don't want this one." We could hear the cooks in the back complaining. They were saying, "That's f'd up!" This was 8:03pm.
We went out the main door and said that were not waiting another 40 mins. They never acknowledged us!
They were added to our "Never Again" list!!!
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