Went in today as we haven't had a good vacuum, ever. So we decided to get ourselves an Oreck and this was the closest store to our house. We were greeted immediately upon entry, but not all "in your face" about it like you would think a place that sells vacuums would be, but i was pleasantly surprised. They helped us choose one that was actually cheaper than the one we were looking at online and had more features which was nice. We picked up a few other things like bags and some carpet cleaner spray and we were on our way! All three gentleman that helped us were very nice and to the point, not a lot of fluff which I personally really like. We will be back in about 6 months to get the tuneups that come with the vacuum. I definitely recommend this place if you are looking for a serious vacuum (they have more than Orecks as well).