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| - If the service was as good as my Euro Burger, i would have given this place 5 stars. So here is the problem. I went with some friends from the UK and they dont understand the whole Auto-grat thing. My friend quickly swiped the bill before I could look at it and paid. He questioned the auto-grat and the manager was kind enough to take it off. (my friend wanted to tip as he saw fit) We had a table of 8 Adults and 3 children. Here is the issue: Did our server do that much to garner a $40 tip? I don't think so. She came over and greeted us, had other people bring us waters, took our order, had others deliver the food and we didnt really see them again until the service was over. For that, I would have tipped a little closer to 10%. If its a multi-course meal service where I am getting constant attention from our server team - OK, I feel like 20% is more reasonable.
The food was really good. I had a Euro Burger with Parm Truffle Fries - and they were both cooked perfectly, and was really delicious.
Here's where it gets really bad: Clearly our server has a gabbing problem. She didn't like that my friend disputed the auto-grat and went back and told her co-workers in the back... I then witnessed one of the other servers "mean mug" my friend as she walked past the table twice, roll her eyes and shake her head. First of all, we arent even at your table, second of all, This is your service level? I could only hope for Gordon himself to emerge from the back and send this girl packing... (he didn't) - I approached the manager who was extremely apologetic, albeit dismissive that his employee actually had done this with purpose (she did.)
All told, I wont be back. There are far too many options in Las Vegas to be bothered by terrible service. This place is accompanied by an extended waiting period due to to its name.
Sorry, I cannot recommend you to go there. (try shake shack, bachi burger or even in n out)
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