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  • My husband had his first sleep study about a month ago. He was recommended to have a sleep study by his PCP due to snoring. The sleep study was completed. About 10 days later, my husband got a call from a female staff member, not an actual physician, who told my husband he did have sleep apnea and needed to come back in to have the sleep study repeated using a CPAP machine this time around. My husband asked the staff member: " so why didn't you just use the CPAP machine the first time around? Do you mean to tell me it's going to be another $400.00 copay?" The female responded: "oh not at all. It will only be $98.00 this time." On the night my husband arrived for sleep study #2, the male associate told him it was actually $398.00. Un-freakin-believable! The male staff member told my husband to just call back the next business day to get the issue resolved. So my husband did. With no explanation, no apology, nothing they simply treated the situation like 'oh well too bad so sad'. We are not wealthy people. Had we known we would be required to pay ANOTHER $398.00 , we would have scheduled the appointment at a later time. Instead we were lied to. The company employees told us what they needed to to lure us in, then once there, they switched things up on us like the thieves they are. I too need a sleep study, and rest assured I will NOT being going to Valley Sleep Center. Would rate them at a -5 if I could. Lying bastards!
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