Bought this fridge (whirpoolgold 28.6 cu. ft. french door refrigerator in black ice
model: wrf989sdae for $2,499 plus tax in dec 2012)
Paid for extended warranty. fridge totally crapped out in August 2015. still under extended warranty. Home Depot sent out a third party repair company....Authorized Appliance Repair in Glendale AZ....& the repair man on 09/01/15, Martin, said it was not repairable & he would report it as such.
After 2 weeks, i called Home Depot customer service. They gave me the phone # of the warranty company. so i called them & they said that the check or credit was in the mail. I waited 2 weeks & no check or credit arrived. So i called again. They said they were the old warranty company for Home Depot & the new company was "assuron". so i called assuron.
Assuron said parts were ordered by Authorized Appliance Repair of Glendale AZ....the same company whose repairman, Martin, said the refrigerator was "not repairable." So now it apparently is repairable. might have something to do with the price of over $2,600 including tax. I have been without a fridge for over a month. Do not buy this fridge & do not trust or rely upon Home Depot's so called "extended warranty.." Beware of doing business with Authorized Appliance Repair of Glendale AZ. This is bordering on FRAUD!
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