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  • Okay, they almost got five stars! Everything went really well !! Even the paper thin walls, didn't even bother me ! Hearing the person next door snoring all night didn't even bother me! I came here with my boyfriend and daughter. We stayed here because he coaches a Little league team, who were playing here in Henderson for a tournament. The whole team, plus family...were staying here...in this hotel. This is were they lost 4 stars.....Check out time is 11:00am (keep that in mind)!!! The last day, we stay here. My daughter and I drop the boyfriend off at the park, that they were playing . At 9:00am! I come back to the hotel to get everything packed to go back to LOS Angeles, after the game! 10:45am rolls around and as I'm getting ready to get everything back in the car and tell my daughter to brush her teeth. I get a call from front desk. Guy says, " All the guest checked out and that means you have to Vacate the room too. IF you stay past 11am you will be charged an extra day"!!!! My phone says 10:45am!!!! WTF???? I seriously wouldn't have thought twice about this weird call, IFFFFFF this fool didn't talk to me, like I was a piece of shit that needed to vacate this room immediately. After my boyfriend paid for the room and check out was 11 am. Ummm....what does it have to do with us???? My boyfriend did not check out!!!!! His name was under the room!!!!!!!! What the hell does that have to do with me..???? I technically still have 15 mins!!!!!! Is this how they tell their guest to vacate the room???? Why did the key still work??? I was sooooo freaking baffled, I just told him, "okay". Why did he call to tell me that i had to leave when the other guest checked out? BUT...then say if i stay past 11am I will be charged another day????? Sounds like this hotel does not know professionalism whats so ever. Or the front desk people are stupid as hell and don't know how to tell time!!! Either way THIS HOTEL FUCKED UP !!! NOT ONLY WILL I NOT COME HERE EVER AGAIN. BUT...AFTER THIS INCIDENT I TOLD ALLLL THE PARENTS ON THE BASEBALL TEAM AND THEY WERE IRATE WITH HOW THIS HOTEL, FOR NO DAMN REASON, BECAUSE THE WAY THEY HANDLED THIS SO POORLY. WILL NEVER STAY HERE AGAIN... One star for the breakfast!!!!! Stayed here 04/12-04/14
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