From the moment my family and i walked in the experience was bad. There were two young ladies just chatting away...even after making eye contact they continued the convo. After 4 minutes they acknowledge us, we asked for a booth because there were plenty empty ones in sight. We were then told we had to wait for a booth because of conflicting server times (whatever that means) so we watched a couple finish their food and the lady cleaned the table and we could finally be seated. Now its weird because the table we wanted, that we were told we couldnt have, actually was served to someone before us...Now we came for the pancakes that are supposed to be so good...NOT NOT NOT. My kid couldnt even get a bite down without water. My french toast had no powder sugar and the waiter didnt even bring the strawberries and whip cream. We actually waited another 6 min after our food arrived to get the stuff we actually ordered. Terrible staff, terrible food, waste of money,overall disappointment.