About: http://data.yelp.com/Review/id/D7SXdcGWNJTxsh40scP22A

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About: http://data.yelp.com/Review/id/D7SXdcGWNJTxsh40scP22A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2008-01-17 00:00:00 (xsd:dateTime)
itemReviewed	Z Gallerie
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I order curtain panels before Xmas and receive them 2 weeks later. Ellen, was the person who helped me and shwas rude and not friendly at all. She walked around and had a scowl on her face. I opened the box ( which the curtains came in) recently (which I was informed that both panels were in there) and found one panel. I called the store and re-order the panel with the manager (Marco). Marco assured me that they would be in no later then 2 weeks. He would call when they came in. I asked him again, are you sure they are going to be in there in 2 weeks? Oh, yes. Well I have not received a call from them, so I decided to call the store. Well, when I called to ask to see if they check my order, I was told call customer service and that if I had not received a call then they must not be in. I was also told that only a manager could check on an order. I told the sales person ( Brian) my situation and that actually Marco had re-ordered my missing panel 2 weeks ago, he said he would get Marco on the phone. Brian then came back to the phone and told Marco would call back. I asked when... he huffly stated when he is not busy. 2-3 hours. I thought customer service you made that person with the issue feel important and you would try to get back to them right away. Everytime I go into that store a majority of the customer service people are RUDE and disinterested what is going on with the customers. I have spent a lot of money in Zgallerie, but I also go for the experience. Zgallerie has definitely changed and I think I am going to be shopping there less in the future.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	L

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