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  • Which there was a no star option. Placed an order to receive a container, 2 days in advance, request to be called before delivery. Call on the promised day after 1 pm because no one had call or showed up, to find out they had no containers available. Dayana (customer rep) tried to explain they had no way to know in advance, but she didn't tell me tell it was not guaranteed when asking for the credit card information to place my order 2 days ago. I understand things can happen but wouldn't a call to let the client know be nice, or at least tell clients in advance is not guaranteed to have the container the day of the request. Very disappointed on the lack of commitment and costumer service.
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