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  • I've never written a bad review before but the experience I just had here was terrible. I called to make an appointment to have a trailer hitch installed on my vehicle which they were able to make for the same day at 11am. When I arrived I had literally no where to park my car so I had to leave it in their drive way area. Then I go inside where there is one person helping a couple and then one other person waiting behind them. Two more employees came in just to assist the man helping the couple. At this point I've been waiting about 15 minutes when another couple walks in. Finally one of the three employees decides to help out and the lady who just walks in jumps the line in front of all of us. And even though the other gentleman and I had been waiting for a while they helped her anyway even after I announced that him and I had been waiting before she even got there. Finally after waiting for 30 minutes I decided to just leave and it was only at that time that I was finally acknowledged when they said it would just be a few more minutes and they'd be right with me. I left anyway because I had to pick my son up from his kick boxing class that is at least 15 minutes away. I'm very disappointed with my experience.
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