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| - I have been to this particular Home Depot location many times over the last several years since I moved nearby. I have had some good experiences and some that were not that great, but overall, "average" seems to sum it up.
On the plus side, the staff has always been friendly, and genuinely tries to help and seems to care. The store itself, compared to several other locations I have visited in the past, is a bit more disorganized and cluttered, but not overly so.
The only truly negative experiences I have had come from dealing with ordering services which are ultimately fulfilled by contractors, and not Home Depot staff. When ordering such services, it seems only a select few employees have enough experience to navigate the various menu's and options successfully (for reference, I have purchased and had installed: dishwasher, oven, garbage disposal, garage door opener, and interior doors).
A few times I have had to wait for up to an hour for an employee to feel confident that they are ordering everything correctly. This isn't horrible considering I am ok with waiting as long as they get it right, which they genuinely try to do.
When it comes to the installation contractors, it is VERY hit and miss. Some have been outstanding, others absolutely horrible. I feel like it's such a gamble that I won't be purchasing anything from Home Depot that requires a contractor anymore. For normal purchasing however, I will still purchase from Home Depot and this location.
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