I work in downtown Phx & have driven by loads of times but went there tonight for an office happy hour for the first time & was not impressed. The reason: the service. It probably took at least 15-minutes (felt like 30 min) for a server to come by & take our order. After our order was placed; there was about 10-15 of us there; half the group received their drinks (i was not a part of that group) & b4 I knew it one of our group toasts but yet half of us don't have drinks b/c we weren't served all at the same time. The 2nd half of our drinks arrived 5 min later. I'm in the service industry & the service came across as lackadaisical at best. The food was great though. In my opinion, there's better places in downtown than Bliss; the servers come across as lazy & are not personal or sincere. 3 stars given for the food only; service stinks!