Never going to this location again! Horrible experience! My sister and I got completely burnt chicken strip and when they remade them it took over 45 minutes! Our server told us he informed the manager and that gave us the oh so generous 10% off our meal. I was so mad I complained on their survey, an hour later I get a call with an apology, i was told the manager was never really told and the server just gave us the military discount to save his our butt, and a $25 giftcard. Not even that was enough to ever make me come back the the Craig location. If I could give it half a star I would!