I have had DirecTV since mid 90's. I enjoy the quality but never the customer services... they treated you like thief and shit every time you called. It's a bit better now after losing significant business to Dish and local digital cables.
Unfortunately, it continues to show arrogance... and consumer hostility. So I have been rotating among local cable, Dish, and Directv purely for cost saving and poor services.... so Directv will not be the sole beneficiary of my income.
Recently I've signed up with Directv again and it's a bit disappointing on the service... as expected. But Devolution is the new name here.... a brand-new arena for Directv.
The flagship feature of new Directv is Cinema Plus... just another name for on demand... unfortunately it is and proudly so a pathetic downgrade. It's trying to fool you or train you to get used to the future habit... downloading movies.
So there are severely limited Primetime On Demand programs, comparing to its last version. Worst of its kind. And you have to "order" the On Demand programs... downloaded via your Internet. And there is a satellite dish out there.... Big Duh!
I'm stuck with a 2-year contract, slightly cheaper monthly bill, and missing quite a few Primetime shows on CBC and ABC and CW and Fox and...
So shoppers, shop smarter.