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| - You'll hear a lot of negative reviews about The Brick. I can only speak from experience, only about this store, and only about their Commercial Sales department. And this is not a negative experience.
Our Home Builder chose The Brick to supply appliances and discounted home items. For appliances, we had to deal with them, and for anything else we needed, we would get a discount.
I've never been a big fan of The Brick and their selection. There is nothing inherently wrong with it, but it just doesn't really match my tastes. That said, we found a bedroom set we loved and, like I mentioned earlier, had no choice on appliances.
We dealt with Frank, who's last name escapes me, on both the appliances and bedroom set. Aside from being slightly forgetful, he was awesome and I strongly recommend visiting him. But, with anything surrounding a new home, make sure to get EVERYTHING in writing.
A few things you should know. Most importantly, the commercial sales division of The Brick will not price match. In our case, we were able to get the price pretty close to a massive sale that Future Shop had on appliances, but this is rare. Don't be shocked when the lowest price guarantee goes out the window when dealing with commercial sales. Also, unless you are paying in full, you are not guaranteed your items will be in stock when you need them. In our case, the appliances didn't all come at once and our bedroom set was missing pieces during the first delivery.
That said, we were very happy. The appliances are awesome (stainless steel Samsung) and the bedroom set has been rock solid. Frank also got us a great deal on everything and saved us a lot of money. Of course, my fiance is to thank for that, as she is a very aggressive woman when it comes to getting the best price.
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