Usually it's 3 strikes your out... however, I am going with 2 strikes this time... been going here for about 5-6 years... the last 2 times were horrible...
Wait times are ALWAYS horrible.... don't know if they are short staffed, under staffed, or just don't give a care about their customers. That is even with 1 car in the drive through.
Asking for extra pickles on the chicken littles is like asking for God to give you a billion dollars, you won't get it.
Potato wedges... don't expect these to be finger friendly either... they are normally so soft that they fall apart. Have to use a fork and add seasoning just to eat them.
July 4th, we tried to order the 10 for $10 legs/thighs ORIGINAL.... the order taker claimed that they had no original and tried to get us to order crispy or grilled. Strike 1. If a customer is requesting chicken with skin on (ORIGINAL) that is SOFT... they don't want crispy and they sure don't want something without skin.
Last night (7/22) ... same location... we ordered the 10 for $10 legs/thighs ORIGINAL with mashed potatoes and gravy. Got it home. The chicken tasted old. The skin was crunchy... not the good kind of crunch either. It was a whole bucket of OLD icky chicken. Strike 2.
This location has gone down hill. We will be going out of our way to the 19th ave and Union Hills location from now on.
DO NOT EAT AT THIS LOCATION. THE TIME, SERVICE, and FOOD is not worth it.. and they just don't care.
If I could give zero stars I would at this point.