Dis-Satisfied with the service. The LACK of communication. (as in responding to the E-mail that were sent.)
Dis-satisfied with the disregarded request for permission to enter the yard BEFORE service because of the dog.
NOT HAPPY AT ALL Reese tried to charge me twice for service that was paid cash. NO oopsie our mistake, NO NOTHING!
NOT happy when he opened the filter and put it back with the exhaust facing the pool equipment, so when you "bleed the line" of air, water spays the OPPOSITE way it should.
The knock on the door telling me my Vacuum WAS NOT WORKING was the last straw! Isn't that what I'm PAYING YOU FOR????
I went back there right away, pulled it up, shook out the twig that was stopping the wheel from spinning, and BAM good to go!
Why the heck couldn't YOU do that?
THANKS BUT NO THANKS!
I really DO NOT ENJOY writing these reviews. BUT SHIT, do you dang job and COMMUNICATE with your customers. RETURN THEIR E-MAILS AND apologize when you bill them by mistake.
COMMON SENSE!
I think maybe its time to retire?
I could plainly see YELLOW ALGAE, not to mention it was in the e-mail and told face to face...pointed out and shown during the 1st visit. & It's still there.
With my OWN "yellow out" and elbow grease I TOOK CARE OF IT!
I went with this company based on YELP. I should of paid more attention. Looks like it USED to be a good business. The reviews are dated.
***REESE THE OWNER DID CALL AND APOLOGIZE AND WAS VERY SINCERE HE REFUNDED $50 ALSO.