Worst customer service ever!
Went in last night to get a paddle tire after checking pricing at two different shops. The lady told us the price of changing a tire, but then began to say i could purchase a brand new one if I just brought in my tire because it was cheaper.. never was an install price mentioned..
After dropping my tire off and going to see if it was ready a few hours later, it wasn't. So I went in right before closing to pick it up... that's when they decided to tell us that they were charging a $22 install! We specifically went there because an install price was NOT mentioned.
While waiting for the nice young lady to clear the air, the owner decided to walk up to me without being asked with the WORST attitude ever! He told me that he's been in business since 1997 and never in all the years of business has he ever done anything for free for anybody so he doesn't know who I think I am! And that if I had a problem with it, I could go over to north valley and get my work done there and asked if I wanted to leave. He then began to tell me how he had the cheapest prices in all of Arizona.
Well excuse me! I didn't know asking why the price was different was such a bad thing. So dear owner, I will take my business elsewhere. Learn some customer service. I don't care who you think you are, I do not appreciate you talking down to me for asking a simple question! Hope the extra $22 helps you keep your doors open.