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  • Where do I start.. We came here tonight with a group of 10 ppl. After checking in for two lane reservations, we were told it would be 1 hr to 1.5 hrs.. as I write this we are at the 2 hr mark. That alone wouldn't be a problem given a Saturday night.. The fun started when we went to get a table to eat dinner while waiting for our lane. We were greeted at the host stand after a few mins (apparently no host on duty) by a gentlemen who looked like the manager or gm etc. He was polite and checked on table and came back and said a bday party was clearing out and it would be 10mins. We watched as a family of 5 walked in the entrance and proceeded over to the large table( seats 10-20) and we watched as the waiter just proceeded to serve them.. after again getting up and standing up at the host stand the same manager came over and said it appeared out table was stolen, but offered us a large table immediately in the "party area".. ok not the end of the world.. We sat, the first waitress came up after 5 mins and asked what the deal was, we had to ask for menus. She left, another waitress came back with 3 menus(for our group of 10) and then left again only to come back with out more menus to ask us if it would be a split check. I asked for more menus and she came with approx 20. Then back again to clarify if it was a split check. From there proceeded to take our drink order and try and get our food order when we had our menus for 30 seconds. Then after our drinks took 15 mins, smoothies came with our straws, beers were spilt on someone in our party, and no waters were offered or brought. Our food showed up in separate groups, then with the last group, my dish of boneless wings was dropped on the floor!!!!!!!!! At this point I'm thinking we are on a prank tv show to see how far we can be pushed!!! Every one has to ask for cutlery and napkins! The check close out was ok, but the icing on the cake in all this? 1. I asked for blue cheese, and got ranch! 2. My original blue cheese is still on the floor as we speak 3. 2.5 hrs and this review we still haven't gotten our lane and have already spent $400 at this establishment!!!!!
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