I've been going here for a few months now. I've recommended this place to all my family members and friends. I've had more than seven pairs of different shoes, boots, heels repaired and all came home in immaculate condition. The quality of his work doesn't compare to any other repair place in the entire province. His knowledge and expertise shines when he knows exactly the type of care your shoes need, without you even explaining it. Phil also is an individual who is respectful and pleasant to communicate with.
I would disagree with Deborah in the timley manner. You have to consider that the volume of individuals that do use his service is a lot; I rather wait a week for my favourite shoes than go to some random place on king street where they've forgotten where they placed my shoes.