A-OK. Wasn't the best but wasn't the worst. As previous reviews state, the lobby is great - very inviting & beautiful decor/ambiance. My experience with all staff was friendly, my massage wasn't amazing but it wasn't awful either. You do let them know where you want the focus to be or where you don't want any work done, the pressure you prefer, etc. & they do just that. The lady I received a massage from checked on me a couple times throughout the massage to make sure what she was doing was okay for me. Would I go back? Yes.