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  • How does the Music Factory continue to attract totally mediocre restaurants with serious service problems? The many iterations of Mexican restaurants, the sushi restaurant that was in this same spot prior and now Factory Cafe. I'll never get it. But, I'll tell you what... They all better step up their game before AvidXchange employees move in full force this summer or they're going to be in trouble. Service was painfully slow on our lunch visit. Despite an almost empty restaurant, we waited to be seated. We then waited for menus. We waited to place a drink order. Then... yep!... you guessed it. Waited for our drinks. Waited a little longer to place our orders. The longest wait of all came for our food. We ordered the nachos as an appetizer. They came with our salads despite our request for them to come first. That's right, folks. We ordered nachos and salads -- two of the fastest things to make -- and waited almost half an hour for our food. I don't mind waiting a while for good food. Sadly, good this food was not. The nachos were cold, soggy and pretty flavorless all around. They came topped with unseasoned ground beef, lettuce, tomatoes and a funky cheese sauce. The chips were out of a bag and on the wrong side of stale. My shrimp salad was a huge disappointment and a really expensive one at $14.00. It had arugula, un-ripe watermelon, raw onions and 6 over cooked shrimp. The shrimp had the tails on still, totally unappetizing and hard to eat on a salad. The dressing -- supposedly a lime vinaigrette -- came on the side and tasted like plain old oil and vinegar. Our waitress was sweet, which is the only thing that kept us from walking out and just ordering Postmates. Do yourselves a favor and just eat before heading to the Music Factory. Hell, I'd even suggest packing a lunch over visiting any of the current restaurants.
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