| rev:text
| - My wife and I went to Gallagher's Saturday night for dinner. Yes, it was Valentines Day; but my wife and I have been together for 15 years and neither of us like to do Valentines dinner out for the obvious reasons (crowds, long waits, mediocre food, etc...). We would rather enjoy each others company and have a good time just being together.
I have been going to Gallagher's on Fridays with a group of friends for lunch. I have enjoyed my lunches. So far, the service and all the food I have tried has been very good.
So anyway, we walk in and grab a booth. The server comes over, introduces herself and tells us she will be taking care of us this evening (standard for most places). We ordered a couple of iced teas and checked out the menu.
We ordered our meals and an appetizer that was on happy hour special. This was about the last time we saw our server (other than her walking by and looking at the table). The manager (I'm guessing on this, he could even be the owner...) delivered our appetizer, our meals, refilled our tea, checked to see how we were doing, etc...
Our server wasn't overloaded w/ tables, and the place was not packed (we went early, about 5PM), but it seems that we were an annoyance to her and not a table of customers that she was supposed to be "taking care of".
She did show back up when we had finished our meals and asked if we wanted desert. We declined because we were full. She brought the check, I put my card in the folder for her to run. When she returned the folder, she just set it on the table while walking by; no "thanks", no "see you soon", no "go to hell", nothing.
I won't put the server's name on here because I don't want to embarrass her. I understand it was Valentine's day and maybe she didn't want to be there, or maybe it was because we were not drinking alcohol. I don't know...
My wife and I are pretty easy, we don't ask for a bunch of substitutions, we're not needy. Just bring us what we order, fill our glasses when they're empty, and check on us once in a while. Do those things and you will earn yourself a nice tip (I usually tip about 25% up to 40%).
I will also say that we had dinner on Friday night at the Gallagher's on Carefree Highway. The food there was also very good, and the service was great (and they were busier than the Union Hills store was on Saturday). Our server checked up on us a couple of times, the manager came by to check on us, even the young gentleman busing the tables wished us a good night.
This review is not so much about the food, which has been very good to excellent on EVERY visit (worthy of five stars!), but about the service we received on ONE occasion when we stopped in for dinner.
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