My experience was great. It was my dogs first time at the groomers and he looked really amazing (I've trimmed him with my scissors and its obviously the worst look imaginable haha). His paws, arms and body, face were all summer cut and his tail left long for cute wag-ability :)
He smelt like fresh flowers too which was a nice change and the man in the morning that received us was really nice to both of us.
Ill give my full 5 stars if when he gets his winter cut.. they can do something really spectacular with the cut.. like make him look like a cute lion (he is a shih-tzu type dog). For his first cut though, he looks fantastic.
Ill return for round 2 in 3 months.