I have to say that organization is not a strong quality here. My dog has been here twice. The first time they gave us the wrong dog bed back. Apparently they wash the beds but gave us the wrong stuffing back. No big deal. I'll give them another shot. So I pick up my dog and the total is all wrong. The computer said that my dog had 4 cuddle times, the paperwork said he had three cuddle times and I asked for only one. Ha. Ok, so I also said that I did not want an exit bath. Well they threw that on the bill also. Not a huge deal but not one apology from the manager.. Real nice lady by the way ( sarcasm).
They bring my dog to me and they give me a blanket that wasn't mine. I said this isnt my blanket and they say oh it isn't. Holy ... It's a nice place but they need some help getting the staff organized.