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  • I love Panera Bread so much that I frequent all of the different locations in the Vegas area. This location is the absolute WORST! I went for (most likely) the last time last night. I went in for a takeout salad. The employees were not friendly and looked a bit "out of it." The girl who took my order never smiled and seemed to be "chained" to the cash register. While she was attempting to take the order of the woman in front of me, a kid came up and asked for a takeout box. Instead of finishing the order, she stops the customer mid-order and walks away to get a takeout box. When it's finally my turn to order, I ask for a little extra salad dressing on my chopped chicken cobb with avocado salad. She tried to charge me almost $1 EXTRA for dressing. What? I've never had a Panera attempt this extra upcharge before. I mean, I asked for no eggs on my salad so you'd think they could toss in a spoonful of extra dressing for free. As I waited for my order, I kept hearing the kitchen yelling about being out of this and out of that (bread, sauces, etc). Luckily they weren't out of any ingredients in my salad. I grabbed my takeout bag and headed for home. Once I started to eat my $10 overpriced takeout salad, I was so disappointed. First, the portion size was super tiny. There was a good amount of chicken but hardly any blue cheese, lettuce or avocado (I'd say the kitchen was attempting to hide the fact that a miniscule amount of avocado was on my salad -- it was about 2 small slices that were chopped into 5 pieces each to make it look like there was more). I eat this salad at least once a week (no joke) and most Panera locations add at least 4 or 5 FULL slices of avocado. And as if to sum up this experience, the whole grain baguette portion in the bag was totally burned on the bottom (see photo). Panera is a good chain restaurant but this location is horrible. You can do much better than wasting your money here. I hope the corporate office can address some of the problems here. All you have to do is take a look at the Yelp reviews and you'll see the common themes and problems.
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