I went here this morning to pick up some coffee and bagels for my family and I. They were very helpful and courteous. There was a confusion on my order but it was my fault. It was easily fixed and I really appreciated the excellent customer service. Everything was neatly packaged and cups, utensils were in the bag without me asking.
I went around 8am and the place was packed so that should say something! I'm a Starbucks snob but I'll definitely reconsider my coffee choices!