They get 2 stars because the food is okay (NOT remarkable but just okay) and the Sushi Chiefs really deserve better. The service is the worst I have had in many years. The place was not totally full last night when we got there as a party of 4. After articulating our order several times, we ordered appetizers, drinks and 4 dinners. Everyone in my family was served their dinners (no appetizers) except for me. I did not say anything until I noticed a table of 4 that sat down after we got there were served drinks. I asked our one of many servers (never had one consistent server) when we might get our drinks. She said sorry they forgot them. Still waiting for my dinner and the appetizers. My family is almost finished eating. I then finally ask about the appetizers and my dinner to which I was asked, "what did I order?" Needless to say they forgot my order and also the appetizer. finally after 40 plus minutes my dinner arrived and when it was brought to me, the server said. "Tuna roll with 11 pieces of Sushi instead of 10 pieces because they felt bad about all the problems" That was very humorous as any other place would have probably taken if off the bill. So here I am eating by myself while the rest of my family are finished when finally, the appetizer arrives...........the greasiest absolute worst Tempura I have ever seen served anywhere! I need to keep going to the place I have been going for years and NOT go to a place just because it is close to home and I want to help patronize my local businesses. I will not go back unless I hear they have gotten their act together service-wise.