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| - I love Jimmy Johns. It's my favorite sandwich place and it's always great food (I especially love the #5 Vito) and everyone's always very cheerful, helpful and quick. The first time I went to a Jimmy Johns, I ordered and paid and as the cashier was handing back my change, another worker handed me my sandwich and said "Sorry for the wait". Haha, there was literally no wait at all. That's truly freaky fast! To me, Jimmy Johns is synonymous with tasty and fresh food, quick service and great employees. Every other Jimmy Johns I've gone to I would rate a full 5+ stars, but this location near Sams Club & Toys R Us on 56th Street gets 3 stars not because of the food, but because the employees are not real nice. Snobby cashiers and employees are not uncommon for fast food places in Ahwatukee, but these employees stand out simply because every other Jimmy Johns I've ever been to has almost over-the-top cheerful and nice employees. This location is near my home and I go regularly because it's so close but it's hit-or-miss every time with how the employees treat people. A few times I've come in when there's no other customers and all the employees will be sitting at a table together and I'll hear audible groans that one of them has to get up and help. So now, instead of the quick and cheerful service I'm accustomed to, I get the same person taking the order then making it. So "freaky fast" really only applies to delivery when you're the only customer. It's not a huge deal...but again, it's just very different than every other Jimmy Johns location I've been to. This location also gets frequented by a lot of cops. Almost every time I go in during lunchtime, there's a cop or two inside and I'll here Jimmy Johns employees say "Thank you for your service" and it's very nice. So last week, it's the end of a busy lunch hour and I'm already in line to order and I don't realize that 2 cops walk in behind me and they've moved off to the side and wait their turn. I'm up next and I start to order and the employee rolls his eyes, shakes his head and makes a big deal of walking from behind the counter, brushes past me and sticks out his hand to the cops, and in a loud voice proclaims "THANK YOU FOR YOUR SERVICE" As he walks back past me to the register, in a much lower voice, he says "Jerk". I'm totally taken back. I had no idea there were cops behind me but obviously the employee felt I should let them go ahead of me and really got his digs in with me. I almost walked out because I didn't want this jerk making my sandwich, but he was just a cashier so I order anyway. He continues to shake his head and doesn't say one word to me other than the cost. I haven't been back to this location since. I drive 2 miles the other way and through mall traffic to go to the location north of the Chandler Mall. Luckily I have yet to had a bad experience at any other Jimmy Johns. Maybe it's just something about the manager and/or employees at the 56th Street location.
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