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| - Ate at Buffalo Wild Wings at Norterra last night because my son is a wing fanatic. I don't like to eat there often, because frankly I think it's always expensive for what you get.
We ordered a medium basket of medium hot wings and a side of fries. I spotted a margarita on the table next to ours that looked great, so I decided to order one too, but as a Cadillac. Now a Cadillac Margarita is a really common drink that any bartender should know hands down . It's simply a float of Gran Marnier on top! Nope. Not the bartender at BWW in Norterra. She came to the table to have me explain what I wanted. I got my drink and it was pretty tasty. I told her just to give me the house tequila (Souza Gold, I believe), nothing fancy.
In the meantime, the food came out and while the fries tasted good, they were completely cold. My server was sweet, but her timing was off all night, and it seemed difficult for her to multitask. After several minutes went by I ended up taking the fries to the bartender to see if we could get some fresh ones that were hot. The second batch came out perfectly, fresh out of the fryer. The manager brought them out and I mentioned the first order was really cold, and he literally shrugged it off, and said nothing!
The wings were good, with medium heat and lots of sauce. We enjoyed our meal until the bill came. They rang my Cadillac margarita as two separate drinks totaling nearly $16!! I about died! I asked my server to please send the manager over so that I could talk to him about the price of my cheap house margarita with Gran Marnier. He never came to the table . He simply told her the closest drink on the menu is their top shelf margarita which also has Gran Marnier and Premium Tequila for 9.75, which is what they charged me. I waited nearly 10 minutes for them to adjust the tab. No apology , no nothing.
I know now that BWW is not the place to order a Cadillac margarita. It's also a place to not have very high expectations, and with that kind of manager, it makes sense. For a $45 tab (with tip) for a medium basket of wings and one order of fries with a soda and a cheap house Cadillac margarita, it seems that it should be a better experience.
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