The owner and I had an unpleasant exchange when he came to our home for an estimate. We chose not to use Sierra Harwood Floors in our new home due to this. I was planning on doing a severe review plus giving Sierra a one star rating, but later in the evening after the unpleasantries, the owner called my husband and per what he said, seemed apologetic. We did not contract with Sierra Hardwood Floors so I am unable to give a review on their workmanship.