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About: http://data.yelp.com/Review/id/D1h92Gy7ObT40ob0MLxzKw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-01-22 00:00:00 (xsd:dateTime)
itemReviewed	Aspen Dental
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	I'm very upset with my initial first call to make an appointment and the information I was given over the phone. The information given to me was so misleading!!! I called and wanted to know an out pocket price for two teeth extractions because they were bothering me and one was starting to feel pain. I explained that I had two root canals done on both teeth from a different dentist and that I never had crowns put on them and that it had been a year since I had the root canals done beause I could not afford them. I told her that I saw another dentist 2 months ago. He told me that the 2 teeth cannot be saved that they would have to be extracted. I knew that was true because of their condition. That dentist wanted over $250 per tooth to extract them. I couldn't afford it. So I called many dentists offices, most of them were around the same price. After googling an affordable dentist, I saw Aspen Dental. I called and told them that I have no dental insurance and explained what I needed..even the tooth numbers 30 and 31. She gave me a price of $122 per tooth to be extracted. And that my x-rays and initial exam were free. I was happy with that and told her that I only wanted one tooth pulled right now and thats all I could afford and the other one in a week or two. She said that was fine. I verified right then that I only needed to pay a total of $122 when I came in for my appt. She said yes. I also asked if I could pay with my father's credit card without the card being present for the transaction and that I had the CC number, expiration and security code and they could also talk to him to verify it. My father offered to pay for it but lives out of state. Just to save him from wiring the cash to me. She said she would check to see if it was possible and put me on hold for a very long time. She came on the phone and said that it would be fine. So she made an appt for me. I honestly thought that this appt was to get one tooth pulled after my free xrays and exam. I get there did my x-rays way more xrays than imaginable! Had a hygienist check my teeth..she tells me I have gingivitis, bone loss, plaque build up under my gums etc. That I needed my teeth cleaned basically that I had lots of problems. How strange because the dentist I saw 2 months earlier said had a few small cavities and that my teeth were in good shape for my age with no gum problems and no plaque. Im not stupid, I dont have any plaque or tartar crap! Then the dentist checked my teeth only to say the same. So I said I didn't want to do anything else but to have the 2 teeth extracted that I could do one tooth now and that if it was easier to just do them both. I asked if they had time to just take both teeth out. They said no that I wasn't getting any procedures done today but the x-ray and a evaluation and that they are closing at 1pm on Friday. I said that I wasn't told that on the phone. The way they made it sound on the phone was that I was getting my tooth pulled for $122.00 that day of the appt. That wasn't the case. They said I needed to talk to their financial dept. She quoted me $250 for each tooth extraction plus the costs of getting my teeth cleaned. They totally mislead me just to get me in the door...to try to get me to pay way more money. I despise companies especially dentists offices that misrepresent their procedures and prices. I do not recommend even calling Aspen Dental. All they want is to get you in the door to tell you that you need many other procedures done. Such BS!! Yes, I need a few fillings but not $1000's of dollars of other procedures. I only wanted to take care of what I needed most and that was to extract 2 teeth because they were causing pain. The staff was just ok but not very friendly at all. I wasted my time going there. I cancelled an important Dr appt that takes weeks in advance to get thinking I needed my tooth pulled first..I regret it.. Like I said. The initial call was very misleading! I understood that I was getting a tooth pulled that day of my appt. And on top of it when I was told I wasn't getting my tooth extracted that day, I told them that's not the way I understood it over the phone. It was the way they handled it..I am 53 years old I'm not a child. It was like they ignored what I was telling them and what I was told on the phone initially and only proceeded to say that they close at 1pm on Fridays. What a waste of time! I am very disappointed and dissatisfied with Aspen Dental!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kimberly

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