Not sure how this place got 4 & 1/2 stars. I don't care much about customer service, which was lacking, I always review on the food only. And I'm not sure what to say about this place! I had the beef Pho. Broth was VERY oily and it seems as if they don't strain their broth the way you're supposed to. They serve their egg rolls with Thai chili sauce instead of fish sauce like normal Vietnamese restaurants. Also, they don't serve it with lettuce. The spring rolls had 2 shrimp. 1 on each side. That was the 1st thing served and I should have known right there that this place was a joke! I have yet to find a Pho restaurant out here that's as good as the Cali ones but I will say that DaVangs off of the 17 is the closest I've come