Lilit and her team are exceptionally skilled and totally lovely people. They do very high-quality work with lots of attention to detail...exactly what you want in a tailor.
It's very sad to see 3rd Floor's average rating dragged down by one review from someone who doesn't understand the cost of *custom made* clothing from skilled craftspeople. Go take a look at their Google reviews if you want a more accurate picture.
This is very much a "you get what you pay for" kind of establishment. If you're looking for a place that's going to turn your clothes around in an hour while also handling your dry cleaning...look somewhere else. If you want someone that you can trust to treat your favourite garments with care...pay a visit to these fine people.
Keep up the good work team!