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| - I went back to the place the very next day. I parked on the side & the guy Donald almost ran to me. I told him our insurance company twice told us that there were no claims called in by anyone about anything. He then said he did call them and they gave him a claim number. When I asked for it, he said he didn't have it & that it was with corporate office along with the receipt of the 45 dollars I gave him the previous day. He then says we'll get the check in 3 business days & if we don't, to go back to him & he'll give us the money back. Hard to believe, but okay. I called a third time to GEICO & they stood by their statement that NO ONE called them. The insurance rep said I needed to call the police to file a report with an investigator. I haven't called them yet, as I still need to check my mail once last time before going back to Donald just to give him the benefit of the doubt one final time.
Guys, it's not even about the 45 dollars anymore. This has become all about principle. This is not the way to run a business. Why? Because people will mistrust you & then you have reviews like this one on Yelp!
I'm still wary of what exactly will happen today when I leave work.
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UPDATE: June 1st, 2011:
Well, I called the police & they said an investigator wouldn't be able to help us since it is a civil matter! Of course. The cops would tell us that. Let the bad guys win, huh? Well, it has been more than a week after that fiasco & we still have yet to receive the promised 45 dollar check in the mail so I called Donald and he said he'd be more than happy to help us. Looks like I may just end up giving them another star.
I did see Audis, BMWs, & Mercedes in there when I went to go look for Donald one day after work. Why do these people continue to go there? Is it that they are blind?
Anyway, EVENTUALLY I was able to get the 45 back in cash. Okay, so they get one more star.
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