I started with Phases when it was still in Vaughan because Frank was only one of two stylists who used a rare, but incredible hair colour product that is used everywhere in Europe. When he discontinued use, I moved to the only other salon in Toronto that still used the product and while the colour was fabulous I missed Frank's incredible cuts. About a year ago my hair stylist at the second salon moved back to Europe and I decided to get a cut with Frank while continuing to get my colour at the other salon. It took one month for Frank and his team to convince me to let them do my colour and I can't tell you how glad I am that I did. My hair NEVER looks better than when it is cut by Frank and coloured by Martin. The look they give me is sophisticated and feminine and always elicits comments- sometimes from people I've never even met. The team at Phases is professional, kind and incredibly attentive. Yes, Frank does promote himself, but that's his business. The Phases team is the best I've come across while I've lived in Toronto.