After having the worst nails ever from another salon, I came here to fix them. I called in the morning to see if there were any openings and made an appointment for noon. Now this place is a little further than I'd like BUT it was worth it. As soon as I walked in i was greeted by a gentleman who I assumed was the one who set my appt. as soon as I told him my appt time he welcomed me by name and was quickly greeted by my nail tech Mike. I showed him the awful mess I had, he explained gel builders and how they differ. Even the client next to me praised the service. I agreed to completely change what I had and he began the service. The entire time he explained every step along with answering all my questions. I also showed him a photo of what I wanted. These are by far the BEST set of nails I've ever had! They are beautiful and even better than I expected them to be. I may not be able to vouch for the other techs but I can vouch for Mike, and his work is flawless! I almost don't want to share him with anybody else but every woman needs a nail tech like him! I'll be back in 3 weeks for my fill.